Senior Developer Support Engineer @ Algolia
I build the systems between product, customers and revenue.

Design-trained technical builder working across support, product, data, integrations and automation. Dad in Narooma, building useful things and spending too much time looking at wildlife.
Now
- Support Roadmap
A free map for careers in technical support and developer support.
- The Creature Club
A nature newsletter for families, written to read together.
- What I am building
Current focus and a catalogue of things I have shipped.
- Notes
Short observations, project updates, and things I want to remember.
Lately: Support Roadmap career-path modules, and weekly Creature Club issues.
By day I support developers at Algolia.